Terms and Conditions of Service

Last updated: March 5, 2025

Welcome to Bookmi.com. These Terms and Conditions govern the access and use of our website and the services offered through the platform. We invite you to read the following carefully before accessing or using our services. By using the Bookmi.com website and/or registering as a user, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

Overview of the Service

Bookmi.com is an online platform that acts as a marketplace and management system for businesses such as restaurants, beauty centers, and other local enterprises (hereinafter “Businesses”). The platform allows Businesses to:

Promote their services and attract new customers.

Receive bookings directly through the website or the app.

Manage bookings and customers through an integrated management system.

In return, Bookmi.com requires a one-time payment from the Businesses that use our services.

Acceptance of Terms

By using Bookmi.com, you confirm that you:

Are of legal age and have the legal capacity to enter into contracts.

Provide accurate and truthful information during registration.

Agree to comply with all applicable laws in the use of our service.

Registration and Use of the Platform

To use the Bookmi.com services, Businesses must register by providing accurate and up-to-date information. Failure to provide correct information may result in the suspension or termination of the account.

Responsibilities of Businesses:

Ensure that the information about services and prices published on the platform is accurate and up-to-date.

Manage bookings received through the platform in a timely and efficient manner.

Comply with local and national regulations related to their business.

Operate in compliance with ethical and professional principles.

Rights of Bookmi: Bookmi.com reserves the right to:

Hide or delete listings that do not comply with these Terms and Conditions, applicable laws, or the platform’s ethical standards.

Hide or delete customer accounts (Business or user) that violate the platform’s Terms and Conditions.

Carry out periodic checks on the published content to ensure compliance with the platform’s policies.

Payments

Businesses using Bookmi.com are required to make a one-time payment for access to our services. Details regarding costs and payment methods will be communicated at the time of registration.

Refund Policy: Payments made for the service are non-refundable, unless otherwise explicitly indicated or in accordance with applicable laws.

Limitation of Liability

Bookmi.com is not responsible for:

Errors or omissions in the content provided by the Businesses.

Any disputes between the Businesses and their customers.

Losses or damages resulting from the use of the platform, except in cases provided for by law.

Intellectual Property

All content, trademarks, logos, and materials present on Bookmi.com are the exclusive property of Bookmi.com or their respective owners. The unauthorized reproduction, distribution, or use of such materials is prohibited.

Modifications to the Service

We reserve the right to modify, suspend, or discontinue the service (or part of it) at any time, without prior notice. We will not be liable for any modifications or suspensions of the service.

Termination of Service

Bookmi.com reserves the right to suspend or terminate access to the service in case of:

Violation of these Terms and Conditions.

Conduct that does not comply with the platform's ethical standards.

Failure to comply with applicable regulations or platform policies.

In case of suspension or termination of the account, the user will be informed via email and, where possible, an explanation of the reasons will be provided.

Privacy

The use of Bookmi.com is subject to our Privacy Policy, which describes how we collect, use, and protect users' personal data.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the law of the United Arab Emirates. In case of disputes, the competent court will be Dubai.

Contact Information

For questions or information requests, you can contact us at the email address: [email protected].

By accepting these Terms and Conditions, you confirm that you have read, understood, and agreed to all the provisions contained herein.