Privacy Policy

Last updated: March 5, 2025

This Privacy Policy describes how Bookmi (hereinafter “Site”, “we”, “us”, “our”) collects, uses, and protects your personal data when you visit, use our services, or make purchases on bookmi.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). By using the Services, you agree to the collection, use, and disclosure of your personal data as described in this Policy.

1. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal and regulatory reasons. We will post the updated version on the Site and update the “Last updated” date. We encourage you to review this page regularly for any updates.

2. Types of Data Collected

Data provided directly by the user

When you use our Services, we may collect the following personal data:

Contact Data: Name, address, phone number, email.

Order Information: Name, billing and shipping address, payment confirmation, email, phone number.

Account Data: Username, password, security questions.

Browsing Information: Items viewed, added to the cart, or added to the wishlist.

Support Information: Communications sent through our Services, such as support requests.

Data collected automatically

We automatically collect information about your interaction with our Services through cookies, pixels, and similar technologies. This data may include:

IP address.

Device and browser information.

Network connection information.

Data relating to interaction with the Site.

Data from third parties

We may receive information about you from third parties, including:

Payment service providers to process your orders.

Business and advertising partners to personalize offers and content.

Analytics platforms to improve our Services.

3. How We Use Your Data

We use the collected data to:

Provide the Services, including processing payments, managing orders, and communicating with you.

Personalize your experience on the Site.

Send marketing and promotional communications, if you have provided consent.

Ensure the security of the Site and prevent fraudulent activities.

Comply with legal and regulatory obligations.

4. Cookies and Similar Technologies

We use cookies to enhance your experience on our Services. Cookies help us to:

Remember your preferences and actions.

Perform analytics to optimize the Site.

Display personalized advertisements.

You can manage your cookie settings through your browser. However, blocking cookies may negatively impact the functionality of the Site.

5. Sharing of Data

We may share your personal data with:

Service providers: For payment processing, order management, customer support, and data analysis.

Business partners: For marketing and advertising purposes.

Affiliated entities: Within our corporate group for administrative purposes.

Legal authorities: To comply with legal obligations or protect our rights.

6. Data Security

We implement technical and organizational security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee the absolute security of transmitted information.

7. Data Retention

We retain your personal data for the time necessary to fulfill the purposes for which it was collected, unless otherwise required by law.

8. User Rights

Depending on your geographical location, you may have the following rights:

Access: Request a copy of your personal data.

Erasure: Request the deletion of your data.

Rectification: Correct inaccurate or incomplete data.

Restriction: Limit the processing of your data.

Portability: Receive your data in a structured, readable format.

Withdrawal of consent: Withdraw consent for data processing.

Objection: Object to the processing of data for direct marketing purposes.

You can exercise your rights by contacting us at the email address provided in the Contact section.

9. Children’s Data

The Services are not intended for children under the age of 16. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request its deletion.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your country of residence, including the United States. We take steps to ensure that such transfers comply with applicable laws.

11. Contact Information

For questions or requests regarding this Privacy Policy, you can contact us:

Email: [email protected]

Data Controller: Bookmi, a brand owned by 2E International FZE, Sharjah, UAE.

By accepting this Privacy Policy, you confirm that you have read and understood the content and consent to the processing of your personal data as described.